Data protection

Privacy Policy

This privacy statement was last updated on July 12, 2023, and applies to citizens and residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we collect about you via https://wall-universe.de. We recommend that you read this document carefully. During our processing, we comply with the applicable legal requirements. This means, among other things:

  • We clearly specify the purposes for which we process personal data. This is outlined in this privacy statement.
  • We aim to limit our collection of personal data to only the information that is required for legitimate purposes.
  • We will first obtain your explicit consent whenever this is required in order to process your personal data.
  • We take appropriate security measures to protect your personal data and require the same from any parties that process personal data on our behalf.
  • We respect your right to access, correct, or delete your personal data.

If you have any questions or would like to know which personal data we hold about you, please contact us.

1. Purpose, Data, and Retention Period

We may collect or receive personal data for a number of purposes related to our business activities, including the following:

1.1 Contact – by telephone, mail, email, and/or web forms

For this purpose, we use the following data:

  • A first and last name
  • An email address
  • A telephone number
  • Date of birth
  • Photos
  • A signature
  • An ID number
  • An identity card number
  • Employment or employee-related information
  • Financial information such as bank account or credit card numbers

The legal basis on which we are permitted to process this data is:

Necessary for the performance of a contract or for taking pre-contractual steps at the request of the data subject.

Retention period

We store this data until the termination of the service.

1.2 Registration of an account

For this purpose, we use the following data:

  • A first and last name
  • An email address
  • A telephone number
  • Date of birth
  • A signature
  • An ID number
  • Employment or employee-related information
  • Financial information such as bank account or credit card numbers

The legal basis on which we are permitted to process this data is:

Necessary for the performance of a contract or for taking pre-contractual steps at the request of the data subject.

Retention period

We store this data until the termination of the service.

1.3 To support services or products that a customer wishes to purchase or has purchased

For this purpose, we use the following data:

  • A first and last name
  • An email address
  • A telephone number
  • A signature
  • An ID number
  • Financial information such as bank account or credit card numbers

The legal basis on which we are permitted to process this data is:

After obtaining consent.

Retention period

We store this data until the termination of the service.

1.4 Creation and analysis of statistics to improve the website.

For this purpose, we use the following data:

  • A first and last name
  • An email address
  • A telephone number

The legal basis on which we are permitted to process this data is:

After obtaining consent.

Retention period

We store this data until the termination of the service.

1.5 To be able to offer personalized products and services

For this purpose, we use the following data:

  • Information regarding internet activities, including but not limited to browsing history, search history, and information about the customer’s interactions with a website, application, or advertisement

The legal basis on which we are permitted to process this data is:

After obtaining consent.

Retention period

We store this data until the termination of the service.

1.6 Deliveries

For this purpose, we use the following data:

  • A first and last name
  • A home or other physical address, including street name and city/town name
  • An email address
  • A telephone number

The legal basis on which we are permitted to process this data is:

After obtaining consent.

Retention period

We store this data until the termination of the service.

1.7 Legal obligations and legitimate interests

Furthermore, we may carry out data processing to comply with a legal obligation or to safeguard our legitimate interests, or the legitimate interests of a third party, where necessary. When processing data on the basis of legitimate interests, we always assess whether your interests or fundamental rights and freedoms that require the protection of personal data outweigh our interests.

1.8 Processing in the exercise of your rights

If you exercise your rights under Articles 12–22 of the GDPR, we also process and transmit personal data, as this is necessary to grant and document the fulfillment of your rights. If you are requesting information only, we process the data solely for the purpose of providing or preparing the requested information, and not for any other reason, as we restrict the processing in accordance with Article 18 of the GDPR.

Furthermore, we may carry out data processing to comply with a legal obligation or to safeguard our legitimate interests, or the legitimate interests of a third party, where necessary. When processing data on the basis of legitimate interests, we always assess whether your interests or fundamental rights and freedoms that require the protection of personal data outweigh our interests.

1.9 Personal data transmitted through our social media pages

Personal data that you provide to us through our social media pages (e.g., Facebook) is also processed by us. Typically, this includes only your username and contact information. However, if you send us a message, it may also include any additional data contained in that message. As a rule, the requirement for processing such data is that we have requested you to provide it. In such cases, we process the data based on our legitimate interest, as we wish to communicate with individuals who contact us.

2. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.

3. Recipients of the data

For certain processing activities, we use service providers. Examples include hosting providers, IT service providers responsible for website development, tax advisors, accounting firms, and similar partners. These service providers process data solely in accordance with our explicit instructions and are contractually obligated to implement appropriate technical and organizational measures to ensure data protection.
In individual cases, personal data may also be transmitted to third parties when necessary, such as to postal services (e.g., Deutsche Post), the tax authorities, or banking institutions.

4. Security

We are committed to ensuring the security of personal data. We take appropriate security measures to limit the risk of misuse and unauthorized access to personal data. This ensures that only necessary personnel have access to your data, that such access is protected, and that our security measures are reviewed regularly.

The security measures we use include:

  • TLS / SSL

5. Third-party websites

This privacy statement does not apply to third-party websites that are linked on our website. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We therefore recommend that you read the privacy statements of those websites before using them.

6. Amendments to this privacy statement

We reserve the right to make changes to this privacy statement. We recommend that you review this privacy statement regularly to stay informed about any updates. In addition, we will notify you wherever possible.

7. Access to and management of your data

If you have any questions or would like to know which personal data we hold about you, please contact us. You can reach us using the contact details provided below. You have the following rights:

  • You have the right to know why your personal data is needed, what happens to it, and how long it will be retained.
  • Right of access: You have the right to access the personal data we hold about you.
  • Right to rectification: You have the right to have your personal data completed, corrected, deleted, or blocked whenever you wish.
  • If you have given us your consent to process your data, you have the right to withdraw that consent and have your personal data deleted.
  • Right to data portability: You have the right to request all your personal data from one controller and to have it transferred in full to another controller.
  • Right to object: You may object to the processing of your data. We will comply with this unless there are legitimate grounds for the processing.

Please make sure to clearly identify yourself at all times so that we can ensure we are not processing or deleting the data of the wrong person.

8. Submitting a complaint

If you are not satisfied with the way in which we handle the processing of your personal data (or your complaint), you have the right to lodge a complaint with the data protection authority.

9. Contact details

10. Newsletter

Subscription and Unsubscription
You can subscribe to our newsletter. By subscribing, you will receive news about our products and offers. The legal basis for this is the consent you provide. You may withdraw this consent at any time. You are free to do so by using the opt-out function included in the newsletter or by sending us a message. Please note, however, that withdrawing your consent does not affect the lawfulness of any data processing carried out prior to the withdrawal.
Newsletter registration is completed by providing your email address. A confirmation link will be sent to this address in accordance with the double opt-in procedure, which you can use to finalize your subscription.
In addition to processing personal data such as your email address and name on the basis of consent, we also store your IP address and the exact time of registration. This is done for documentation purposes, as we may be required to demonstrate that valid consent was obtained.

When registering for the newsletter, we also store the IP address as well as the date and time of registration. The processing of this data is necessary to demonstrate that valid consent has been obtained. The legal basis for this arises from our legal obligation to document your consent (Art. 6(1)(c) in conjunction with Art. 7(1) GDPR).
Additionally, in connection with the newsletter, we process data to analyze reading and click behavior. However, this involves aggregated data that does not allow any identification of individual persons. This processing is permitted on the basis of our overriding legitimate interest, as it enables us to improve the newsletter.

11. Applications

If you apply for a position with us, we process your personal data. We do so exclusively for purposes related to a potential employment relationship with our company.
Your personal data will only be accessed by employees who are involved in the recruitment process. These employees are obligated and trained to treat your data confidentially.
If our team concludes that employment is not an option, your data will be retained for up to 6 months. This retention period allows us to respond to any questions that may arise regarding your application. In certain cases, legal obligations may require longer storage, or subsequent legal claims may make extended retention necessary. Additionally, we may store your personal data for a longer period if you have explicitly consented to this. You may withdraw your consent at any time; however, the processing carried out prior to the withdrawal remains lawful.

Appendix

WPML

WPML uses cookies to identify the visitor’s current language, the last language visited, and the language of users who are logged in. While you are using the plugin, WPML will share information related to the site via the installer. No personal data of the user is shared in this process.

WPML Translation Management

WPML Translation Management will send the email address and name of each manager and assigned translator, as well as the content itself, to the Advanced Translation Editor and the translation services used.

Complianz | The Privacy Suite for WordPress

This website uses the Privacy Suite for WordPress by Complianz to collect consent records. For this functionality, your IP address is anonymized and stored in our database. For more information, please refer to the Complianz Privacy Statement.

Data protection

We take the protection of your personal data very seriously and adhere to the applicable data protection laws. In this statement, we explain which types of data are collected, for what purposes they are used, and in what form any content you create may be accessible to third parties.

Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data includes all data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our privacy statement provided below.

Data collection on our website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the imprint of this website.

How do we collect your data?

Your data is collected, firstly, by you providing it to us. This may include, for example, data that you enter into a contact form.

Other data is collected automatically by our IT systems when you visit the website. This primarily includes technical data (e.g., internet browser, operating system, or the time of page access). The collection of this data occurs automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to obtain information free of charge at any time about the origin, recipients, and purpose of the personal data stored about you. You also have the right to request the correction, blocking, or deletion of this data. For this purpose, as well as for any further questions regarding data protection, you may contact us at any time using the address provided in the imprint. In addition, you have the right to lodge a complaint with the competent supervisory authority.

General information and mandatory disclosures

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this privacy statement.

When you use this website, various types of personal data are collected. Personal data refers to any information that can be used to identify you personally. This privacy statement explains which data we collect and how we use it. It also outlines how and for what purposes this occurs.

We would like to point out that data transmission over the Internet (e.g., when communicating by email) may involve security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information about the responsible body

The responsible body for data processing on this website is:

The responsible body is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You may withdraw consent that you have already given at any time. The legality of the data processing carried out prior to the withdrawal remains unaffected by the withdrawal.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content—such as orders or inquiries that you send to us as the website operator—this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser’s address bar changes from “http://” to “https://” and by the lock symbol displayed in your browser.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Access, blocking, deletion

Within the scope of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, their origin and recipients, and the purpose of the data processing. You also have the right to request the correction, blocking, or deletion of this data where applicable. For this purpose, as well as for any further questions regarding personal data, you may contact us at any time using the address provided in the imprint.

Objection to promotional emails

The use of contact data published within the scope of the legal notice (imprint) obligation for the purpose of sending advertising and informational material that has not been expressly requested is hereby prohibited. The operators of the websites expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam emails.

Data collection on this website

Cookies

Some of the websites use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can configure your browser to inform you about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for specific cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are disabled, the functionality of this website may be limited.

Cookies that are necessary to carry out the electronic communication process or to provide certain functions requested by you (e.g. shopping cart functionality) are stored on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of its services. Any other cookies (e.g. cookies used to analyze your browsing behavior) are addressed separately in this privacy policy.

Server log files

The provider of the websites automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing device
  • Time of the server request
  • IP address (encrypted)

These data are not merged with other data sources.

The legal basis for data processing is Article 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or for the implementation of pre-contractual measures.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on these data without your consent.

The processing of the data entered into the contact form is therefore carried out exclusively on the basis of your consent (Article 6(1)(a) GDPR). You may revoke this consent at any time. An informal notification by email to us is sufficient for this purpose. The legality of the data processing operations carried out up to the time of revocation remains unaffected by the revocation.

The data you enter in the contact form will remain with us until you request their deletion, revoke your consent to their storage, or the purpose for storing the data no longer applies (e.g. after your inquiry has been fully processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Plugins and tools

Cookie

Cookie banner

Duration of the storage of personal data

The duration for which personal data are stored is determined by the respective legal basis, the purpose of processing, and—where applicable—also by the relevant statutory retention periods (e.g. retention periods under commercial and tax law).

When personal data are processed on the basis of explicit consent pursuant to Article 6(1)(a) GDPR, such data are stored until the data subject revokes their consent.

If statutory retention periods exist for data processed in the context of contractual or quasi-contractual obligations on the basis of Article 6(1)(b) GDPR, such data are routinely deleted after the retention periods have expired, provided that they are no longer required for the performance or initiation of a contract and/or there is no longer a legitimate interest on our part in further storage.

When personal data are processed on the basis of Article 6(1)(f) GDPR, such data are stored until the data subject exercises their right to object pursuant to Article 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the data subject, or the processing serves the establishment, exercise, or defense of legal claims.

When personal data are processed for the purpose of direct advertising on the basis of Article 6(1)(f) GDPR, such data are stored until the data subject exercises their right to object pursuant to Article 21(2) GDPR.

Unless otherwise stated in this policy for specific processing situations, stored personal data are otherwise deleted once they are no longer necessary for the purposes for which they were collected or otherwise processed.